Shipping policy

Last updated: June 2026

Thank you for shopping with Mama Nest! We are committed to getting your order to you safely and on time.

Delivery Areas

We currently deliver within South Africa only.

Processing Time

Orders are processed within 1–2 business days after payment is confirmed. Orders placed over weekends or on public holidays will be processed on the next business day.

Shipping Options & Rates

We offer the following delivery options at checkout:

Delivery Method	Cost
Standard Delivery	R100.00
Express Delivery	R120.00
PUDO Smart Locker (up to 2kg)	R49.00
PUDO Smart Locker (up to 5kg)	R69.00
PUDO Smart Locker (up to 10kg)	R89.00
PUDO Smart Locker (up to 15kg)	R119.00

Free Shipping

Enjoy FREE standard shipping on all orders over R1,150!

PUDO Smart Lockers

PUDO lockers offer a convenient, secure, and affordable self-collection option. Once your parcel arrives at your chosen locker, you'll receive a notification with a PIN to collect it at your own time. Find your nearest PUDO locker at pudo.co.za.

Estimated Delivery Times

Standard Delivery: 5 –8 business days
PUDO Smart Lockers: 4 –8 business days

Delivery times are estimates and may vary depending on your location and courier availability.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking details. Please allow up to 24 hours for tracking information to update.

Delays

Mama Nest is not responsible for delays caused by courier services, adverse weather conditions, or circumstances beyond our control. If your order is significantly delayed, please contact us and we will do our best to assist.